Contact · SyncUp HQ

Reach the right SyncUp inbox.

SyncUpuses dedicated email addresses for business inquiries, support, privacy, and legal. There's no website contact form in this first version — pick the inbox that fits the ask.

01No formEmail goes direct
02Routed bySubject of the ask
03Safety reportsReviewed first
01The inboxes

Four addresses. One per ask.

Picking the right inbox shortens the response loop. If you're not sure, support is always the safe default.

02Specific paths

Skip the inbox dance when there's a direct path.

A few common asks have a faster route than emailing support cold.

01Venue onboarding

Claim your venue page

Owners, managers, or authorized staff start the claim flow to take control of an official SyncUp venue profile.

Claim venue
02Safety reports

Report a safety concern

For urgent in-app issues, use the report tools inside SyncUp. For everything else, email support so the right reviewer picks it up.

Email support
03Press · partnerships

Talk to the team

Press inquiries, partnership questions, and venue programming pitches go directly to the business team.

Pitch the team
Still not sure · Start here
03Default path

When in doubt, email support.

Support reads every email and routes anything that belongs with privacy, legal, or the venue team.

  • Response windowA few business days
  • Safety reportsReviewed first
  • OfficeSan Antonio, TX